Shipping & Returns
Last Updated April 7, 2021
Orders are held in processing for 24 hours from the time you place your order. This is to allow you time to make changes or cancel your order if needed.
Each product by Earth Body and Love is custom-made on-demand. The average production time is 2-7 days. Keep in mind that holidays and high volume seasons may cause production times to be slower than the listed average.
Reasons for orders being in production longer than usual:
Required ingredients are out of stock and need to be reordered.
If there is an issue with an item in the order, the whole order will be delayed.
Large orders of 12 items or more may take additional production time.
If your order has not been updated or shipped after 10 days from submitting, please contact us at firstname.lastname@example.org.
All products are shipped via USPS and the cost is dependent on the size and weight of the order.
USPS First Class
USPS Priority Mail
USPS Priority Mail Express
Standard Delivery: 2-7 business days
Express Delivery: 2-3 business days
* Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States can take additional 7 – 12 business days.
* These shipping times are estimates only.
If you would like to receive tracking information, please let us know by emailing email@example.com. Additional fees may apply.
ORDER CHANGES & CANCELLATIONS
All orders are sent to production 24 hours after the order has been placed. Once an order has been sent to production you can no longer edit any details or cancel it. If you are still in the allotted time frame and need to change or cancel an order email us at firstname.lastname@example.org.
Please feel free to contact us at email@example.com, and we will do everything possible to correct the situation and provide the most suitable solution to you.